Terms & Conditions

Stay Digital provides digital solutions including, but not limited to:

• Website design and development
• Custom website development
• Rental and subscription-based website solutions
• Web applications and software development
• Business and custom software solutions
• Website maintenance and technical support
• Search Engine Optimization (SEO)
• Website performance and optimization services
• Digital marketing and related online services
• Other customized digital solutions as agreed with the client

The exact scope of services will depend on the package, quotation, proposal, subscription, or agreement applicable to the client.

By using our website or services, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information provided by you is accurate and complete.
• You will use our services only for lawful purposes.
• You will not use our services for fraudulent, abusive, illegal, or unauthorized activities.

If you are using our services on behalf of a company, organization, or another entity, you confirm that you have the authority to accept these terms on its behalf.

Services may be provided on a one-time, subscription, rental, recurring, or customized basis depending on the selected service or agreement.

Before starting a project, Stay Digital may provide a quotation, proposal, scope of work, package details, or service agreement. The agreed scope will determine the services, deliverables, timelines, pricing, and other applicable conditions.

For website and software development projects:

• The client is responsible for providing accurate content, images, logos, business information, and other required materials.
• Delays in providing required information or approvals may affect the project timeline.
• Development timelines are estimates unless specifically agreed otherwise in writing.
• Additional features or changes requested after approval may result in additional charges.
• Third-party services, APIs, plugins, hosting, domains, payment gateways, SMS services, maps, and other external services may have separate charges and terms.

Stay Digital will make reasonable efforts to deliver the agreed solution according to the approved scope.

Where a website or software solution is provided on a rental, subscription, or recurring-payment basis:

• Access to the service is subject to timely payment of applicable fees.
• The subscription period and renewal terms will be communicated at the time of purchase or agreement.
• Failure to make payments may result in suspension or termination of the service.
• Ownership and usage rights of the website, software, source code, designs, or other components will depend on the specific agreement or package purchased.
• Unless expressly agreed otherwise, subscription or rental payments do not automatically transfer ownership of the underlying software or source code to the client.

All applicable prices, fees, taxes, subscription charges, development charges, maintenance charges, and other costs will be communicated before or during the service engagement.

Depending on the service, payment may be required:

• In advance;
• In milestones;
• On a recurring subscription basis; or
• According to a mutually agreed payment schedule.

Cancellation and refund eligibility will depend on the nature of the service and the applicable agreement or package.

Because certain digital services involve development time, resources, third-party expenses, or customized work, payments for completed or initiated work may be non-refundable unless otherwise agreed in writing.

For subscription or rental services, cancellation may stop future renewals but does not automatically entitle the client to a refund for the current billing period.

Any refund, where applicable, will be processed according to the applicable refund terms communicated at the time of purchase.

The client agrees to:

• Provide accurate and lawful content and information.
• Provide necessary approvals and feedback within a reasonable time.
• Ensure that all submitted content is owned by the client or that the client has permission to use it.
• Avoid requesting or using content that infringes third-party rights.
• Keep account credentials and administrative access secure.
• Use the provided website or software in compliance with applicable laws.

Stay Digital is not responsible for delays caused by inaccurate information, delayed approvals, unavailable client resources, or third-party dependencies.

SEO services are provided using reasonable professional practices intended to improve website visibility and organic search performance. However, Stay Digital does not guarantee:

• A specific Google ranking;
• A particular position in search results;
• A specific amount of website traffic;
• A specific number of leads, enquiries, or sales.

Search engine algorithms, policies, competition, market conditions, and other factors are outside Stay Digital's direct control.

Our services may integrate with third-party platforms and services, including hosting providers, payment gateways, APIs, analytics tools, search engines, communication services, plugins, and other external technologies.

Stay Digital is not responsible for downtime, policy changes, pricing changes, service interruptions, security incidents, or other issues caused by third-party providers.

The use of third-party services may also be subject to their respective terms and privacy policies.

Unless otherwise agreed in writing:

• Stay Digital retains ownership of its proprietary software, frameworks, tools, templates, processes, code libraries, designs, and other pre-existing intellectual property.
• Client-provided content remains the property of the client or its respective owner.
• The rights granted to the client for the final deliverables will depend on the applicable project or service agreement.
• No intellectual property rights are transferred merely by purchasing a service unless such transfer is expressly agreed.

You must not use Stay Digital's website or services to:

• Conduct illegal activities;
• Distribute malware, viruses, or harmful code;
• Commit fraud or deception;
• Infringe intellectual property or other legal rights;
• Attempt unauthorized access to systems or accounts;
• Abuse, disrupt, or damage our services;
• Host or distribute unlawful content;
• Engage in activities that may cause harm to Stay Digital, its clients, users, or third parties.

We reserve the right to suspend or terminate services where misuse is identified.

We aim to keep our services available and functional. However, uninterrupted availability cannot be guaranteed. Services may occasionally be unavailable due to:

• Scheduled maintenance;
• Server or hosting issues;
• Security updates;
• Technical failures;
• Internet or network problems;
• Third-party service interruptions;
• Events beyond our reasonable control.

To the maximum extent permitted by applicable law, Stay Digital shall not be liable for indirect, incidental, special, consequential, or business-related losses arising from the use or inability to use our services. This may include loss of profits, business opportunities, data, revenue, or reputation.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

You agree to indemnify and hold harmless Stay Digital, its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, or expenses arising from:

• Your misuse of our services;
• Your violation of these Terms;
• Your violation of applicable law;
• Your infringement of third-party rights; or
• Content or information supplied by you.

Stay Digital reserves the right to modify, update, suspend, or discontinue any part of its website or services when reasonably necessary.

We may also update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date.

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts of Ghaziabad, Uttar Pradesh, India, unless otherwise required by applicable law.

If you have any questions regarding these Terms & Conditions, please contact us: